Consumer Protection Laws

 "Consumer's Right" refers to a customer's entitlement to receive sufficient information about the commodity they are utilizing. This information encompasses the product's quality, quantity, potency, purity, price, and standards. It also entails that consumers are shielded from any fraudulent practices. There are several key consumer rights in India, which include:

• Right to Safety: This right obliges the producers to ensure the quality of their products in the market. By doing so, they secure the long-term interests of consumers. Quality marks in India such as Indian Standards Institution (ISI) for industrial and electrical products, AGMARK for agricultural products, and FPO mark for processed fruit items, ensure this safety.
• Right to be Informed: This right permits consumers to demand all crucial details about the products. This helps protect themselves from deceptive practices.
• Right to Choose: This right ensures consumers have the freedom to choose from the multitude of products at fair prices in the market."

Consumer Protection Laws in India

-The Consumer Protection Act, 1986 was enacted to provide a simpler and quicker access to redressal of consumer grievances. The Act for the first time introduced the concept of 'consumer' and conferred express additional rights on him.

-Consumer Protection Act 2019 Act provides safety to consumers regarding defective products, dissatisfactory services, and unfair trade practices. The basic aim of the Consumer Protection Act, 2019 is to save the rights of the consumers by establishing authorities for timely and effective administration and settlement of consumers' disputes.